Li-Ion Batteries Ignite HP Recall

List of HP products affected by issue

The battery can overheat, posing a potential burn and fire hazard.

It seems the company has learned its lesson since the much-reported case in 2011 in which HP recalled 162,000 battery units.

Consumers should immediately stop using the affected products and go to the HP Battery Recall website to see if their battery is affected and to order a free replacement battery if needed. They were also sold as accessories or provided as replacements through HP or an authorized HP Service Provider.

If you do have an affected battery, don't remove it yourself, HP warned.

The batteries were sold from December 2015 through December 2017 at Best Buy, Amazon.com, Hp.com and other stores and authorized dealers nationwide.

'This action pertains to 0.1 per cent of the HP systems sold globally over the past two years'.

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"HP has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500, with one report of a minor injury involving a first-degree burn to the hand", CSPC said in a statement. The company is also providing a free battery replacement, but the batteries can not be replaced by customers themselves.

The affected devices include the company's line of ProBook, Envy, and Pavilion computers, as well as the ZBook mobile workstation.

HP has issued a battery recall notice for a number of its laptops and mobile workstations sold over the last two years due to concerns that the battery inside these machines could be unsafe and a fire hazard.

To check whether a battery is affected, HP owners will need to download HP's battery validation utility, which runs the check in about 30 seconds. If the validation process identifies a battery as being eligible for replacement, the BIOS update should be applied and the system should be rebooted. "We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries". The company is also offering a BIOS update which can place the battery in "Battery Safe Mode" so that device can use the battery safely by connecting to an HP power adapter.

"During the reboot process, an option will be presented to enable Battery Safety Mode".

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