Southwest Airlines employee delivers lost luggage to woman

Southwest Employee Personally Drives Missing Bag To Cancer Patient's Home

She called the airline, panicked, and began speaking with customer service representative Sarah Rowan, 27. She had been separated from her suitcase, however, when she was able to catch an earlier, direct flight home.

Stacy was on her way home from a colon cancer advocacy retreat in Nashville, however, when she touched down in her hometown of Pittsburgh she realised her luggage was nowhere to be seen.

On top of the hard battle against cancer, Hurt also takes care of her 11-year-old son, Emmett, who is disabled as a result of a rare chromosome abnormality.

'I said, "I need that luggage. It has a lot of items I need for chemotherapy tomorrow'".

The pair met for the first time after the photo went viral, and after a warm embrace, Hurt told Rowan she hoped they would be friends for life.

A Southwest Airlines employee saved the day for a Pittsburgh woman after the bag containing items she needed for chemotherapy treatment the next day failed to arrive at the airport.

Stacy got the chance to meet Sarah recently and said she learned that her father had passed away from colon cancer.

"She was just as sweet as can be", Rowan told ABC News.

'Things that are out of their control can be frustrating for people, but for someone who is going through so much to be so patient and kind towards us, I appreciated it so much'.

Ms Rowan assured Ms Hurt she would track down her luggage and when it eventually arrived at Pittsburgh International Airport around 2am, she knew it had missed the last courier and would likely not get to Ms Hurt before her appointment at 9am.

Suspect in auto attack at Virginia rally possibly identified
The driver of the Challenger was taken into custody and charges were pending, said Al Thomas, the Charlottesville police chief. Police said the helicopter was helping law enforcement officers monitor the white nationalist rally in Charlottesville.

A woman with Stage 4 colon cancer has praised an airline worker who delivered her lost luggage to her the night before she was due to undergo chemotherapy.

Sarah Rowan finally found the suitcase, but couriers were off by that time.

So she put the bag in her vehicle and drove it to Hurt's house at 3 a.m. She said she looked up Hurt's address and decided getting home a little bit later was "less important than her getting the bag she needed for her chemotherapy treatment".

"I opened up my luggage and not only were all my things intact, but right on top was this attractive handwritten note on tissue paper: 'Myself and my Southwest family are wishing you all the best'".

'I was like, "Oh my God".

"Fifty-one chemos. Doing what I can", she replied. "I started to cry when I read the note".

On Thursday, Hurt posted a video to her Facebook page relaying the story in her own words.

It's just plane awesome when airline employees go above and beyond to make a passenger's day.

They also gifted Hurt with a "swag bag" packed with a phone charger and earbuds, among other travel necessities.

Stacy has brought a rosary and a shirt that says, "Where there is no struggle, there is no strength", to every appointment, and those items along with medication to help with the side effects from the chemo were in her checked bag. When you have cancer and you have chemo, this is the toughest thing ever'.

Related news:

Hot News

isis-killer-beheading-video-story-top HBO Hacker Leaks Message From HBO Offering $250000 'Bounty Payment'
Aug 13, 2017 - 06:20
It must be noted here that HBO is not using the term "ransom"; instead, the company is stressing the phrase "bug bounty payment". The hackers have reportedly demanded $6 million to hold off on the release of the data.

isis-killer-beheading-video-story-top Redskins' Trent Murphy to miss season with torn ACL
Aug 13, 2017 - 06:09
The Washington Redskins selected Murphy in the second round of the 2014 NFL Draft after a stellar career at Stanford. The biggest blow was the injury to Murphy who tore his ACL and MCL and will miss the 2017 season.

isis-killer-beheading-video-story-top Korea tensions cast long shadow over markets
Aug 13, 2017 - 05:55
A weaker opening on Wall Street further added to the downward pressure in Europe. Asian regional stock markets took a pounding.

isis-killer-beheading-video-story-top North Korea Has Markets Nervous But Not Panicked
Aug 13, 2017 - 05:41
Wall Street saw a stock sell-off on Thursday as rising tensions between the US and North Korea filled investors with worry. Crude futures extended losses on the fear of slowing demand and lingering concern over a global oversupply.

isis-killer-beheading-video-story-top Canadian pastor returns home after release from North Korean prison
Aug 13, 2017 - 05:23
Warmbier had been sentenced to 15 years of hard labor in March 2016 after being accused of stealing a propaganda poster. Lim is pastor at the Light Korean Presbyterian Church in Toronto. "That is a very separate and distinct issue".

isis-killer-beheading-video-story-top Wall St rises on inflation data but on track for weekly losses
Aug 13, 2017 - 05:07
The Vix, a measure of how much volatility investors expect in stocks, jumped 34.8 per cent, the biggest increase since May. The Russian dollar-traded index RTS was down 1.49 percent, and ruble-traded MICEX fell 1.29 percent by midday.

isis-killer-beheading-video-story-top Manchester City jet off to Brighton ahead of Premier League opener
Aug 13, 2017 - 04:49
Craig Burley feels Pep Guardiola's back may be against the wall if he does not win any trophies with Man City this season. In the 34 years since we have experienced highs and very many lows. "It's going to be tough, very tough".

isis-killer-beheading-video-story-top Sharad Yadav sacked from Rajya Sabha post
Aug 13, 2017 - 04:49
Today (Saturday), they removed Sharad Yadav, who was the founding member of JD-U, from the leadership of the parliamentary party. Party President Nitish Kumar has made Ramchandra Prasad Singh as new leader of the party in the Upper House.

isis-killer-beheading-video-story-top Burnley stun Premiership Champions, Chelsea in a five goal thriller
Aug 13, 2017 - 04:41
It was indeed a splendid and one-sided first half for the visitors, who simply outplayed the 10-man reigning champions. Nigeria's Victor Moses could only watch from the stands as he is on suspension for the Premier League opener.

isis-killer-beheading-video-story-top Pentagon Ready to 'Fight Tonight' as Tensions Between US, North Korea Escalate
Aug 13, 2017 - 04:39
"That was one of those I wish I'd not said", Ellison told the Post. "Now, North Korea is smaller than [we are]. Kim Jong Un thinks "the nuclear weapons will prevent USA from getting involved", Sun said.

isis-killer-beheading-video-story-top EPL: Arsenal in a insane match we beat Leicester
Aug 13, 2017 - 04:25
The post Premier League Opener: Arsenal Edge City In Seven-Goal Thriller appeared first on Channels Television . Vardy bagged his second after the break.

Invesco Value Municipal Income (NYSE:IIM) Experiences Heavier than Usual Trading Volume
Aug 13, 2017 - 04:22
Janney Montgomery Scott LLC increased its position in Blackrock Credit Allocation Income Trust by 14.6% in the second quarter. The institutional investors in our partner's database reported: 3.52 million shares, up from 2.95 million shares in 2016Q3.

isis-killer-beheading-video-story-top Here's Everything Tesla Is Planning For the Next Three Years (TSLA)
Aug 13, 2017 - 04:11
Tesla is counting on the Model 3, its least pricey auto , to become a profitable, high-volume manufacturer of electric cars . The long-range Model 3, meanwhile, comes with a hefty price premium over the regular Model 3.

isis-killer-beheading-video-story-top J&K: Gun battle underway between security forces, terrorists in Shopian
Aug 13, 2017 - 04:11
An exchange of fire is underway in Awneera village of Jammu and Kashmir's Shopian district between security forces and terrorists, ANI reported.

isis-killer-beheading-video-story-top Mourinho To Make 2 Changes: Predicted Man Utd XI vs West Ham
Aug 13, 2017 - 03:54
In the 2016/17 season, Mata was the second-highest scorer for the team in the league with just six goals, behind Ibrahimovic's 17. Mourinho has won the domestic league title at the end of his second year in each of his five major management jobs.